Q1: Is it all right to make a customer's own design?
A: Of course, it is available, we support OEM, ODM, and OBM.We can provide printing or laser logo.
Q2: Are you a manufacturer or trading company?
A: We are the leading manufacturer in this industry for more than 12 years.
Q3: How can I get a sample to check your quality?
A: Just buy it. You need to pay the sample fee first and then we will arrange the sample for you.
Q4: How long can I expect to get the sample?
A: Usually it needs about 10-15days to make the sample.
Q5: Packaging & Shipping:
A: The normal packaging is 1 pc in opp bag then in color box then in carton. The customized packaging is available.
Q6: What about the lead time for mass production?
A: Usually the lead time for bulk is 45-60days.
Q7: What are your main products?
A: Our main products are vacuum flasks, thermal bottles
Q8 What are your terms of delivery?
A: Usually is the FOB term.also accept LC!
Q9: What kind of files do you accept?
A: PDF, AI.
Q10: What's the MOQ for your production?
A: MOQ for TYESO in stock item:1 carton ,MOQ for custom item:3000pcs
Q11: What's your payment term?
A: T/T 30% deposit in advance and balance against the B/L copy.
Q12: When can I get the price?
A: We will quote as soon as possible.
Q13: Where is your company?
A: Our factory is located in 6TH ZHIYIN ROAD, BAIYANG INDUSTRIAL ZONE, WUYI COUNTY, ZHEJIANG PROVINCE
Q14: Where is your loading port?
A: We can accept the Ningbo port or the Shanghai port.
Q15: How soon we can get an email response from your team?
A: We will reply as soon as possible.
Q16: If we have some other product requirements that your page doesn't include, can you help to supply them?
A: Please be free to tell us your demand and we will try our best to offer help to you.
Q17: What's the list of certificates you hold?
A: We can offer BSCI, ISO.
Q18: Are you in stock?
A: Some of our TYESO brand products are ready for goods.
Q19: "Does your product have a warranty service?
How long is the warranty period?"
A: We can consult it when you have a problem.