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FAQ

Q1:  Is it all right to make a customer's own design?

A: Of course, it is available, we support OEM, ODM, and OBM.We can provide printing or laser logo.

Q2: Are you a manufacturer or trading company?

A: We are the leading manufacturer in this industry for more than 12 years.

Q3: How can I get a sample to check your quality?

A: Just buy it. You need to pay the sample fee first and then we will arrange the sample for you.

Q4: How long can I expect to get the sample?

A: Usually it needs about 10-15days to make the sample.

Q5: Packaging & Shipping:  

A: The normal packaging is 1 pc in opp bag then in color box then in carton. The customized packaging is available.

Q6: What about the lead time for mass production?

A: Usually the lead time for bulk is 45-60days.

Q7: What are your main products? 

A: Our main products are vacuum flasks, thermal bottles

Q8 What are your terms of delivery?

A: Usually is the FOB term.also accept  LC!

Q9: What kind of files do you accept? 

A: PDF, AI.

Q10: What's the MOQ for your production?

A:  MOQ for TYESO in stock item:1 carton ,MOQ for custom item:3000pcs

Q11: What's your payment term?

A: T/T 30% deposit in advance and balance against the B/L copy. 

Q12: When can I get the price?

A: We will quote as soon as possible.

Q13: Where is your company? 

A: Our factory is located in 6TH ZHIYIN ROAD, BAIYANG INDUSTRIAL ZONE, WUYI COUNTY, ZHEJIANG PROVINCE

Q14: Where is your loading port?

A: We can accept the Ningbo port or the Shanghai port.

Q15: How soon we can get an email response from your team?

A: We will reply as soon as possible.

Q16: If we have some other product requirements that your page doesn't include, can you help to supply them?

A: Please be free to tell us your demand and we will try our best to offer help to you.

Q17: What's the list of certificates you hold?

A: We can offer  BSCI, ISO.

Q18: Are you in stock?

A: Some of our TYESO brand products are ready for goods. 

Q19: "Does your product have a warranty service? 

How long is the warranty period?"

A: We can consult it when you have a problem.

Our store

6TH ZHIYIN ROAD, BAIYANG INDUSTRIAL ZONE, WUYI COUNTY, ZHEJIANG PROVINCE.CHINA
 
Mon - Fri, 8am - 9pm
Saturday, 8am - 9pm
Sunday, 11am - 5pm
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